Most Frequently Asked Questions for paper shredders and shredding documents
Do I need a shredder? Shredding confidential information is a necessity. Documents found in the trash are not legally protected so they're fair game to individuals looking to find out more information about you, your clients, or your business. This explains the rapid increase in Identity Theft and Industrial Espionage. New security laws require that confidential medical information, patient health records and and consumer credit information must properly destroyed before the information is discarded. What's the best way to destroy this vital information? Shred it with a Dahle paper shredding machine
What types of documents should I shred? Any paper that contains information you would not like others to see. This could include personal information such as credit card info or bank statements, and business information such as accounting records or personnel files.
What distinguishes your machines from other shredder manufacturers? Dahle shredders are engineered in Germany using the latest technology and finest materials. Each component is manufactured and assembled with precision from over 20 years of shredder experience. Dahle machines use solid cutting cylinders milled from German Solingen Steel that are guaranteed to last a lifetime. Other components such as rubber shock mounts, electronic sensors, and a thermally protected motor result in a quality machine and piece of mind in knowing your Dahle shredder will provide many years of trouble free operation. For more information, download our What Sets Us Apart information sheet. Why should I buy a shredder when I can have a mobile shredder service come by and shred my documents? Mobile shredding services are a never ending expense $$$ that experience constant increases in wages, fuel, and equipment maintenance. These increases eventually get passed on to their customers (you) each and every year. For more information on the differences of in house versus mobile shredder services, please read our Benefits of Shredding Your Own Documents .
What are some factors to consider when purchasing a shredder? There are several factors to consider when buying the best paper shredder possible for your office or department. 1) What types of documents will you be shredding? paper, multi media? CD's? DVD's? Wide computer paper? 2) How much will you be shredding each day? up to 100 sheets? thousands of sheets per day? tens of thousands? 3) What level of security do you need?
4) Does your business require multiple shredders? 5) If you are considering a high volume paper shredder, how frequently will you be shredding?
For a more detailed evaluation, please download our Needs Analysis Checklist or contact an Account Representative at (866) 867-0306. Should I consider a strip cut or cross cut shredder? This depends on the type of security you need as well as the convenience you are looking for. A strip cut shredder produces thin strips the entire length of your document. Cross cut shredders produce smaller particles by cutting the paper in two directions. The size of these shreds offer greater document security, self compact, and require less frequent bag changes.
What do most people overlook when they purchase a shredder? Most people forget to think about the anticipated growth of their company. Will the proposed shredder be sufficient to handle your demand in five or ten years? You should always keep that in mind. If you buy a shredder that you can grow in to, you'll wind up saving a lot of wear and tear on your shredder in the long run. We only have a certain amount of dollars to spend on a paper shredder. What would you recommend? You should always buy a shredder based on the need for that particular shredder. If you buy on dollar amount instead of need, you will repeat the scenario over and over again. Sometimes it is better to wait until you can afford the best shredder that fits your needs.
Can a Dahle shredder destroy staples and paper clips? Dahle shredders can accommodate paper that has been stapled or has paper clips still attached. Dahle High Security shredders are the only exception due to the extremely small particle size they produce.
I don't want a machine in our office that makes a lot of noise. Do you have a quiet shredder? Most noise is caused by vibration from the cutting mechanism. Dahle has addressed this concern by installing rubber shock mounts that support and absorb the part of the shredder that causes noise.
Should we buy several smaller shredders or one large Department Shredder? When you have multiple users for document shredding in most cases a large cross cut Department Shredder will hold up better and the higher sheet capacity will be more than sufficient. The overall life of this size shredder will also be much longer. Also consider the location of the shredder in the building. If you have several departments in different areas of your building you may be better purchasing several shredders at once - plus you will get greater discounts on your purchase from KL Security!
What do security levels mean and what should I look for? Security levels are used mainly by the Government to designate how difficult a document is to reassemble after it has been shred. These levels are directly related to the size of the shred. The smaller the shreds the harder they are to reassemble, which corresponds to a higher security level. Currently Level 6 is the highest security level and known as the NSA/CSS 02-01 standard for the destruction of Top Secret COMSEC documents. High Security Shredders offer the greatest level of security and the smallest particle size. All Dahle High Security Shredders exceed the standards set forth by the NSA/CSS 02-01 standard for destruction of Top Secret COMSEC documents.
1) Should I be concerned about the oiling requirements? Cross cut shredders should be oiled every 15 to 30 minutes of continuous use. We recommend an Automatic Oiler for this size shredder. This will solve your problem and guarantee optimal performance for the life of the shredder. 2) Can I plug my shredder into an extension cord or power strip if an outlet is not available? In order for your shredder to receive the proper voltage for operation, it must be plugged directly into the wall. Using a power strip can damage your shredder and will void the warranty. 3) What are shipping bolts and how do I remove them? Shipping bolts are necessary to maintain the proper alignment of your shredders cutting head while in transit. Each shredder contains an Allen key to remove these bolts before operation. Please refer to you shredder's user manual for detailed instructions. 4) How often should a paper shredder be oiled? The key to maintaining your shredder at optimal performance is proper oiling. Dahle shredder oil is recommended because it's specially formulated so it won't eave any residue that could attract dust and clog the shredding mechanism. When oiling your shredder, apply a fine stream of oil directly into the throat of the machine, or squirt the oil onto a sheet of paper, then shred the paper. Oiling frequency will vary. A Strip Cut shredder being used 1-2 hours per day will need lubrication weekly. A Cross Cut shredder should be lubricated after every ½ hour of use. Our Automatic Oilers has been very successful, especially for the High Security shredders where proper oiling is essential. Dahle Shredder Oil is available in cases of 4-16oz. bottles, or 4-1 gallon bottles. 5) Can I use WD-40 to oil my Dahle shredder? Properly oiling a shredder is essential to prevent jamming of the cutting mechanism and ensure the machine is shredding to capacity. WD-40 is a penetrating oil that can cause paper to stick together and ultimately jam the cutting mechanism. Dahle Shredder Oil is the optimal choice. It is specially formulated to work with our shredders and offers a high cling value with low dust retention. I recently purchased a Dahle shredder and can't seem to locate the Shred Box . Do I need to purchase this item separately? Even though you can purchase our shred boxes separately, this box is included with your shredder. Take a moment and look over all the packing materials. The shred box is often mistaken for part of the packing materials. What is the benefit of using Dahle Shredder Bags as opposed to store bought trash bags? Dahle shredder bags are available to specifically fit your Dahle shredder. These bags feature gusseted sides that expand and ensure your bag will hold the maximum amount of shreds possible.
How can I purchase supplies for my paper shredder? At K.L. Security Enterprises we have a complete line of Dahle paper shredder accessories and supplies for you. How can I get replacement parts for my shredder? There ares a large number of parts for each machine in stock inventory and in most cases parts can be shipped next day if the order is placed early in the day. If you should need a replacement part, contact the KL Security Enterprises Rep. you purchased the machine from here, Travis Easter.
CALL or EMAIL US TODAY FOR SPECIFIC INFORMATION Toll Free 1-866-867-0306 We can help.
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